Dixons Carphone Admits to Data Breach

Dixons Carphone Admits to Data Breach

Dixons Carphone, the owners of brands such as Carphone Warehouse has admitted to a data breach that involves nearly 6 million payment cards and over 1 million personal data records.

The company has stated that they do not believe that any fraud has taken place with the data that has been accessed as most of the payment cards are protected with chip and pin and neither the “pin codes, card verification values (CVV) nor any authentication data enabling cardholder identification or a purchase to be made”. Dixons Carphone also admitted to 1.2 million records containing personal data such as names, addresses and emails being accessed. The company have committed to contacting these people to advise them of what has happened.

This is not the first time that Carphone Warehouse has suffered from a data breach. In January the ICO fined the company £400,000 as a result of a cyber-attack in 2015. This recent incident is the largest data breach since the introduction of the new strict GDPR rules that came in to force on the 25th May and it will be interesting to see the reaction of the ICO to this latest incident. Dixons Carphone believe that the system may have been compromised in July last year, saying that as a “review of our systems and data, we have determined that there has been unauthorised access to certain data held by the company.” Under the new rules companies have 72 hours to report a data breach once discovered.

Even though the company have stated that they do not believe that any fraud has taken place, anyone who has used Dixons Carphone should check their bank accounts for any suspicious transactions. People should also be aware that scammers may try to capitalise on the data breach by launching phishing campaigns aimed at Dixon Carphone customers. People need to be wary of any emails, text messages or phone calls that purport to be from Dixon Carphone and make sure that they verify the authenticity of such attempts.

If you have any questions or would like more information please contact us at [email protected]

Gerry Grant, Chief Ethical Hacker

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