Insider threat

Top ten biggest threats to logistics: insider threat

This August we’re focussing on Secure Supply Chain, Transport and Logistics as part of our Safer Business, Stronger Scotland campaign.

Over the next few weeks we’re bringing you the ‘top 10 biggest threats to logistics’ as given by industry experts.

During the Supply Chain Risk Management and Mitigation Workshop F&L Conference in Gothenburg in May last year, the audience were asked from their own business perspective, what they thought were the biggest threats to the supply chain.

Kicking off at number one is Insider Threat – Human Resources

What does Insider Threat mean?

An insider threat is a malicious threat to an organisation that comes from people within the organisation, such as employees, former employees, contractors or business associates, who have inside information concerning the organisation's security practices, data and computer systems.

The threat may involve fraud, the theft of confidential or commercially valuable information, the theft of intellectual property, or the sabotage of computer systems. The insider threat comes in three categories:

Malicious insiders, which are people who take advantage of their access to inflict harm on an organisation.

Negligent insiders, which are people who make errors and disregard policies, which place their organisations at risk

Infiltrators, who are external actors that obtain legitimate access credentials without authorisation.

It’s thought that 25% of all security incidents involve insiders.

A recent report published in July 2019 by TT Club revealed that insider threat is the latest emerging risk to cargo theft.

HR and Insider Threat

HR is one of the most important functions within a company. With regards to risk, it is the first line of defence for an organisation and if the processes are managed correctly and thoroughly, the risk from personnel activities against the organisation can be minimised.

If, however, processes are lax and the appropriate checks on backgrounds and references are not made, then it can be like an open door to people who can and will harm the business.

Documents and behaviour

As well as background and reference checks, staff need to know what to look for when examining documents to ensure they are genuine and have a knowledge of what a genuine document should look and feel like.

Once an individual is part of the organisation the role of the line manager is vital to ensure that any changes in behaviour, quality of work, attendance or any other signs that things are not right can be identified and managed, ensuring that personal issues which could result in pressures or coercion to engage in criminal behaviour is not a root cause for any change.

Clear policies with respect to discipline, grievance, bribery and IT are necessary to ensure staff are clear on what is, or is not, acceptable behaviour.

Managers have clear guidance on the action to be taken should they need to deal with a situation and the likely outcome should an investigation into an incident be upheld.

The existence of clear policies and ensuring staff understand them can be communicated through structured induction procedures and regular training updates, managed by the HR team through line managers.

If you’d like to find out more on how to protect your logistics business, learn about how Secure Supply Chain Scotland can help by clicking here.

Top Ten Threats to Logistics

Threat 1 – Insider Threat

Threat 2 - Theft

Threat 3 – Unexpected Incidents

Threat 4 – Terrorism

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