Business Resilience Services

How exposed are you to threats? Are you ready to respond to a major crisis?

At the Scottish Business Resilience Centre, we have a team of experts who work across all aspects of business resilience, to help you identify and avoid incidents that could compromise the safety of your staff, customers or business activities.

We offer a range of business resilience services and training packages including:

Physical Security
The protection of your buildings, property and people from unauthorised or criminal intrusion are vital to your business. Understanding your risk exposure and applying security effectively and proportionately will provide your business with optimum protection. Security that is too light may expose you to unnecessary risk while too much security will be a waste of your financial resources.

Managing Incidents, issues and risks

A variety of incidents can occur in any business environment any time including flood, fire or theft. Terrorism and crime are also common in today’s society and can significantly affect your business. Incident management for business is an awareness package created by SBRC to provide you with tools to best prepare from the most common threats.


Business travel – safety and security
Staff, contractors and companies travelling as part of your business require to be safe and secure throughout their journeys, be they domestic or international. Failure to understand your duty of care responsibilities or compliance with the law (Health & Safety, Corporate Manslaughter) and to have clear security/safety process could expose you and your business to unnecessary risk.

Scenario Planning
A first class way of training is to expose people to real life scenarios in a non-threatening environment. This enable people to work through company policies, potential incidents, risks and legal responsibilities at their own pace, understand the “what’s” and the “why’s” and is a great way of developing a strong culture of policy compliance within your business.

The service offered will be aligned to the strategic needs of your business, therefore providing you with a custom made package, tailored to your unique business requirements.

Insider Threat 

Insider Threat can affect any business with employees. The process of taking on staff is essential for growth and capacity, but it’s also the point where business resilience and internal processes are most tested. Hiring the right people, implementing practical information security and having appropriate policies and procedures in place can all affect your exposure to this risk. This course is essential for anyone responsible for managing staff, Directors and HR personnel.

This course addresses the serious problems posed by Insider Threat and aims to help attendees cultivate an awareness of key workplace situations where risk may be heightened.  The course provides a practical toolkit to address each situation, minimise risk and identify the hazards Insider Threat presents to a business or organisation of any size.

Lone Working and Personal Safety 

People working on their own, salespersons, site engineers, carers or those handling cash, can fall victim of crime.

Whether you or your staff are out and about visiting customers or sites in rural areas or responsible for banking, understanding requirements of Personal Safety is vital to good business practice.

Anti Money Laundering 

Money laundering in its simplest form is the process by which large amounts of illegally obtained money (from drug trafficking, terrorist activity or other serious crimes) is given the appearance of having originated from a legitimate source. Is your business related to finance, law, accountancy, insolvency, estate agency or casino operations? If the answer is yes you are very likely to be subject to money laundering regulations.  If you do fall into the regulated category it is really important that you have an anti-money laundering policy that is clearly understood by everyone in your business.  It is also important that you understand individual responsibilities and reporting processes for suspicious transactions

Human Trafficking 

The industry of trafficking people has become so sophisticated that it often goes unnoticed.  Trafficking victims are often forced into prostitution, exploitative labour, the illegal drugs trade, stealing or domestic slavery to pay back the debt that traffickers claim they owe them for travel. Victims are trapped in this life with limited freedom or options. They regularly have their identity documents removed and are often subjected to physical and mental abuse, torture and rape.  Human Trafficking exists in communities across Scotland and those involved in key industry sectors such as tourism can help to identify potential signs that trafficking is taking place. 

Dealing With Vulnerable Customers 

This course is designed for those involved in the finance sector and emphasises the importance of looking after customers who may be more likely to be financially exploited by others.  It draws upon current guidance from the Financial Conduct Authority and allows business to make sure they have process in place which identify and help vulnerable customers.  Not only does this afford vulnerable customers additional protection, it also improves the overall customer proposition offered by the organisation. This course was developed in consultation with Police Scotland and has been designed to be delivered in a flexible manner, with appropriate inputs, videos and syndicate exercises.   

 

 


We also offer bespoke consultancy services in Financial Resilience, Cyber Security and Counter Terrorism. 


For more information on all our business resilience services, contact us today.

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